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Improbable
IT Support Analyst
about 1 year ago | 1221 views | 2 applications

IT Support Analyst

Full-time
Remote

About the company

We build interconnected user experiences in the metaverse that meaningfully extend the potential of our lives, providing new opportunities for economic, social and cultural change. These fulfilling online experiences thread through our daily lives, enriching multiplayer games, live interactive events, entertainment and social spaces. As companies and individuals around the world move to create, experiment with and participate in increasingly sophisticated immersive experiences, Improbable can be your trusted partner. Drawing on more than a decade of experience, we can provide the necessary infrastructure, technology, people, expertise and insight to help you realise your ambitions, whatever your needs.

Job Summary

What you’ll be doing:

📍To help with our on-boarding and off-boarding process 📍Provide 1st/2nd line support to MPG 📍To build all IT equipment to compliance specifications 📍To help manage all onsite infrastructure 📍Assisting with couriers for pickup / deliveries 📍Helping organise IT spaces and office

What we’ll need from you:

📍Previous experience with 1st line support within IT 📍Experience with Microsoft AD and preferably with Azure AD is highly desirable 📍Experience with Google Suite is highly desirable 📍Must be able to communicate with people of all levels 📍A problem solver - always willing to help with a can do attitude 📍Capable of self-organising once given a task 📍Thorough and methodical, high quality bar 📍Able to operate in a busy, agile environment 📍Desire to learn new skills and technologies

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